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Ballykeel Primary School & Nursery Unit
 

COMPLAINTS PROCEDURE

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5th Oct 2017

 

Whilst we as a school would seldom have complaints it is hoped that any problems can be solved by informal contact between parents and the School Principal. However, it is a requirement of the Department of Education that we inform you that where a parent feels that a matter should be progressed further, then the following people should be contacted in the order shown.

  1. The Principal.
  2. The Chairperson of the Board of Governors.
  3. The Northern Ireland Public Services Ombudsman (NIPSO).

Should you wish to have a copy of our Parental Complaints Procedure please contact the office.